1. Information we collect
Depending on how you use BorderlessApply, information may include details you provide through an application or contact form.
- Identity and contact details such as your name, email address and phone number.
- Application details such as destination country and whether you are seeking work, study or visit support.
- Education, qualification and work-experience information where relevant to the service selected.
- Travel-related information that you choose to provide for visit support.
- Messages, enquiries and other information you submit when contacting us.
2. How we use information
Information may be used to provide and manage the service you request, communicate with you, review the details you submit, prepare for further application processing, maintain records, and help protect the website and service from misuse.
We do not intend to use application information for unrelated purposes without an appropriate reason or notice.
3. Application information
International application processing can require additional documents and information after the initial online form. Exact requirements depend on the destination, application type and relevant authority.
Where further information is needed, you should be told what is required and why before proceeding. Please avoid submitting documents or sensitive information that has not been requested.
4. Payments
The PKR 100 QR payment or PKR 140 card payment shown on the website is BorderlessApply's initial service fee. It is separate from government, embassy, immigration, biometric, medical, visa-centre and other third-party fees.
Card payments are handled through a hosted third-party payment page so BorderlessApply does not need to store raw card numbers or CVC/security codes. For QR payments, we may collect the transaction/reference ID needed to verify the payment.
5. Sharing and service providers
Information may be handled by service providers that support website hosting, email delivery, payment processing, storage, security or application support. We share information only where reasonably necessary for the relevant service or function.
Information may also be disclosed where required by applicable law or a lawful request, or where reasonably necessary to protect users, the service or others. Application information is not treated as submitted to a government authority unless that submission is actually part of a service you have agreed to proceed with.
6. Data security
BorderlessApply uses reasonable technical and organisational safeguards appropriate to the information being handled, including HTTPS, access controls, server-side validation and hosted third-party card processing.
No internet service can promise absolute security. Users should also protect their own accounts, devices and communications.
7. Data retention
Information is kept only for as long as reasonably needed for the purpose for which it was collected, including providing the requested service, maintaining necessary records, resolving disputes, preventing misuse, or meeting applicable legal obligations.
Retention periods may vary depending on the type of record, the status of an application and any legal, accounting, security or dispute-resolution need.
8. Cookies and analytics
BorderlessApply uses essential browser storage where needed for website functionality and to remember choices such as your analytics preference.
Google Analytics is used only after you choose Accept in the Cookie Preferences notice. Analytics is limited to selected non-sensitive pages and helps us understand general website traffic and usage. If you choose Reject, the Google Analytics tag is not started by our consent tool.
Application, tracking, account, password-reset and payment-return pages are excluded from Google Analytics by our website code. On pages where analytics is enabled, page-location and referrer values are configured without URL query strings.
You can change your analytics choice later by selecting Cookie Settings on the website.
9. Advertising and Google AdSense
BorderlessApply may use Google AdSense to display advertising after the website and account are approved for ad serving. Google and advertising partners may use cookies, local storage, IP addresses, device or browser information and similar technologies to serve, limit, measure and, where permitted, personalise advertising.
Third-party vendors, including Google, may use cookies to serve ads based on a visitor’s prior visits to this website or other websites. Google’s use of advertising cookies enables Google and its partners to serve ads based on visits to BorderlessApply and/or other sites on the Internet. Users can manage or opt out of personalised advertising through Google My Ad Center.
Advertising is intended for informational content pages rather than application, account, tracking, password-reset, payment or administration screens. We do not intentionally send form contents, application details, payment references or customer-account information to Google Analytics or advertising tags.
Where applicable law requires consent for advertising technologies, features that require consent should be enabled only through a compliant consent mechanism. Ad-serving availability and consent controls may differ by region.
You can read how Google uses information from sites or apps that use its services and manage advertising choices through Google My Ad Center.
10. Your choices and rights
Depending on the law that applies to you and to BorderlessApply's operations, you may have rights relating to your personal information, such as asking for access, correction or deletion, or objecting to certain uses.
Privacy-related requests can be submitted through the Contact Us page or by emailing support@borderlessapply.com. Identity verification may be required before acting on a request involving personal application information.
11. Updates to this policy
This Privacy Policy may be updated as BorderlessApply's services, technology, providers or legal obligations change. The latest version should be published on this page with an updated effective date.
12. Contact us about privacy
If you have a question about this policy or how your information is handled, use the Contact Us page or email support@borderlessapply.com.