1. Our service
BorderlessApply provides online application support for work permit, study visa and visit visa processes. Support may include collecting initial information, identifying general requirements, organising information and documents, communicating next steps and assisting with preparation for further processing.
2. Using the service
You should use the service only for lawful purposes and for an application concerning yourself or another person where you are authorised to provide the relevant information. Additional eligibility requirements may apply depending on the destination, application type and relevant authority.
3. Your information and documents
You are responsible for providing information that is accurate, complete and current to the best of your knowledge. Do not submit false, altered or misleading information or documents.
If information changes after submission, you should inform BorderlessApply as soon as reasonably possible. BorderlessApply may request clarification or additional supporting information before further work can continue.
4. BorderlessApply service fees
The website shows an initial BorderlessApply service fee of PKR 100 for QR payment or PKR 140 for card payment. This fee is charged to begin BorderlessApply's application-support process.
The card amount may differ from the QR amount because the website's pricing structure includes an additional card-payment charge. The amount payable should be shown clearly before payment is submitted.
5. Government and third-party fees
Government, embassy, consulate, immigration, visa-centre, biometric, medical, insurance, translation, courier and other third-party fees are separate unless BorderlessApply expressly states otherwise for a particular service.
These costs can vary by country, application category, nationality and individual circumstances and may change. Where applicable, the relevant amount should be communicated during further processing.
6. Visa, permit and immigration decisions
All visa, permit and immigration decisions are made by the relevant authorities. BorderlessApply does not guarantee approval, processing priority, employment, admission, entry to a destination or any particular outcome.
An authority may request additional documents, conduct checks, change requirements, delay processing or refuse an application according to its own rules and procedures.
7. Processing and timelines
After verified payment, BorderlessApply normally provides the outcome of its preliminary eligibility assessment within 3 to 4 weeks. This is an estimated timeframe for BorderlessApply's own eligibility review only and is not a visa-processing or visa-approval timeframe.
If a profile appears eligible, the next visa-processing stage does not begin until the customer confirms that they want to proceed. Government and third-party processing times are outside BorderlessApply's control and can change without notice.
8. Refunds and cancellations
Refund and cancellation eligibility is governed by BorderlessApply's separate Refund & Cancellation Policy. Please review it before payment.
The policy explains cancellation before work begins, the position after processing starts, duplicate or incorrect payments, and how to submit a request.
9. Communications
By providing contact details, you permit BorderlessApply to use those details for service-related communications such as application questions, document requests, payment verification and status or next-step information. Marketing communications, if introduced later, should be handled separately where required.
10. Changes to these terms
These Terms & Conditions may be updated as BorderlessApply's services, pricing, providers or legal obligations change. The latest version should be published on this page with an updated effective date.
11. Questions about these terms
If you have a question about these terms before using the service, contact BorderlessApply through the Contact Us page.